case management: nine best practices . project 02
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The next wave of business agility gains will come from empowering teams, taking out costs, and automating work.
If you're new to case management, you probably have a lot of questions. Exactly what is a case? How is it different from workflow or business process software? Get the answers to those questions – and more. This ebook lays out nine best practices and how to set your enterprise up for success.